Introduction to Operations and Supply Chain Management 5e Bozarth 9781292291581

Introduction to Operations and Supply Chain Management is an integrated, comprehensive introduction to both operations and supply chain management (SCM). The text remains engaging and brief while integrating all of the major concepts of both subjects in one cohesive source. The 5th Edition contains updated content and thorough coverage of analytical tools and techniques that students will apply to their careers in operations and SCM. It explores these topics in an interesting and relatable manner, providing students with real-world examples and easy-to-understand material.

PART I: CREATING VALUE THROUGH OPERATIONS AND SUPPLY CHAINS

1. Introduction to Operations and Supply Chain Management

2. Operations and Supply Chain Strategies

PART II: ESTABLISHING THE OPERATIONS ENVIRONMENT

3. Process Choice and Layout Decisions in Manufacturing and Services

4. Business Processes

5. Managing Quality

6. Managing Capacity

PART III: ESTABLISHING SUPPLY CHAIN LINKAGES

7. Supply Management

8. Logistics

PART IV: PLANNING AND CONTROLLING OPERATIONS AND SUPPLY CHAINS

9. Forecasting

10. Sales and Operations Planning (Aggregate Planning)

11. Managing Inventory throughout the Supply Chain

12. Managing Production across the Supply Chain

13. JIT / Lean Production

PART V: PROJECT MANAGEMENT AND PRODUCT/SERVICE DEVELOPMENT

14. Managing Projects

15. Developing Products and Services